Contact Us

Thank you for using DictoGo! Your feedback and suggestions are highly valued.
If you encounter any issues or have any requests, please feel free to contact us—we’ll respond as soon as possible.

How to Reach Us

  • Email: [email protected]
  • Community Forum: Within the DictoGo App, go to Mine → Forum to provide feedback or communicate with other users.

Reasons for Contact

For better service, please describe your questions or requests clearly in your email and include relevant screenshots or detailed descriptions whenever possible. Common reasons for contacting us include:

📌 Business Collaboration

If you’re interested in collaborating with us, please reach out directly by email regarding:

  • Distribution and promotional partnerships
  • Joint marketing or branding events
  • Content cooperation, shared learning materials, and licensing
  • Any other relevant business opportunities

We’ll evaluate your request promptly and get back to you as soon as possible. We look forward to working with you!

📌 Copyright Reports

DictoGo takes intellectual property rights very seriously. We are strongly opposed to any form of copyright infringement. If you believe any content on our platform infringes your rights, please contact us immediately.

When reporting copyright issues, please clearly provide:

  • Your name (or name of the copyright holder) and contact information
  • Links and detailed descriptions of the allegedly infringing content
  • Proof of your copyright ownership (e.g., copyright certificate, authorization documents, or other legal evidence)

We will address the issue promptly and reply to you in a timely manner.

📌 Removal of Illegal Content

DictoGo strictly adheres to applicable laws and regulations, and we do not allow illegal or inappropriate content on our platform. If you discover any such content, please notify us immediately via email.

In your email, please clearly provide:

  • Links to the problematic page or content
  • Specific descriptions and evidence of illegality or violation
  • Your contact information (so we can follow up with you if necessary)

We will promptly investigate and take appropriate action.

📌 Removal of Inappropriate Content

If you encounter any content on the platform that you believe is inappropriate or potentially harmful, please inform us by email.

Please clearly indicate in your message:

  • The specific location of the content (page link or screenshots)
  • Reasons why the content is inappropriate or potentially harmful
  • Your contact information (for follow-up communication, if necessary)

We will carefully review your concerns and take necessary actions based on our evaluation.